If your current broadband supply contract is nearing its end, switching providers is straightforward. Most of the main providers of broadband signed up to a code of practice designed to reduce delays in ‘migrating’ to another broadband provider.
The transfer system works in a similar way to the porting of numbers between mobile phone providers whereby your current provider gives you a transfer code that your new provider will use to transfer you swiftly. The broadband transfer system code is called a migration authority code or MAC. Once this code has been passed between providers, transfer should resume without interruption to your service.
Should you want to change from one provider to another do not cancel your connection with your current provider. Let the MAC system make the connection changes for you and the current provider will cease to serve you.
